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Coronavirus Information and Precautions

We know that families depend on us to help take care of their pets and we take that to heart. We are here for you and your pet(s). We continue to develop ways to keep you and our employees safe and healthy and all of us greatly appreciate your patience as we go through this challenging time.

Here is the latest information on the availability of our services:

  • Boarding Services:
    • Glen Allen and Midlothian facilities are both open for boarding and boarding related services including baths.
  • Grooming Services:
    • Now scheduling haircuts and baths at Glen Allen and Midlothian facilities.
  • Training Services:
    • Now scheduling Board & Train, Private Training at Holiday Barn, Private Training at Home (outside only) at Glen Allen and Midlothian.
  • Day Care Services:
    • Dog Day Care is open at both the Glen Allen and Midlothian facilities.

 

SPECIFIC ARRIVAL AND DEPARTURE TIMES
Reservations for all services are required to have a specific arrival and departure time.

VACATION PLANS, FEEDING INSTRUCTIONS, PAYMENTS, ETC.
All arrangements, instructions and payments will be made on the phone. We will not be able to accept cash or checks until further notice.

WHAT TO EXPECT AT ARRIVAL AND DEPARTURE TIMES
Until further notice, our LOBBIES ARE CLOSED TO THE PUBLIC. When you arrive at your scheduled time, please call us to let us know you are here. For dogs, to maintain limited contact, we will ask you to take your pet and place him or her in a specially designed pet portal and remove their collars and leashes. For cats, your cat must be in a cat carrier and please make sure to take the collar off. Place the carrier in the pet portal. You will also put their food (packed in a plastic nonporous container) and any medications in the portal. Step out of the portal and make sure the door is latched. Please wait in the designated safe distance area. Our counselor will then take your pet to their room and come back to get their food/meds. Then, you’re all set! Please don’t worry if this sounds complicated. We will be there, 6’ away to guide you through! Here’s a helpful video of how to use the pet portal.

PRECAUTIONS
In addition to new arrival and departure processes, please know that we are taking every precaution we can think of to keep you and our employees safe. We will be screening all employees before they begin a shift, we will be wearing PPE, we have written protocols to disinfect and sanitize the facilities regularly, we will be following physical distancing guidelines, etc. Thank you again for your patience and trust in Holiday Barn.

INFORMATION ABOUT CORONAVIRUS FOR PET OWNERS
Please read  The Coronavirus and your Pets Blog and Update on COVID-19 and our Pets Blog for more information about Coronavirus and pets. Call Us if you have any questions and to make an appointment:

Glen Allen Resort
(804) 672-2200
Midlothian Resort
(804) 794-5400

How to Help Local Humane Organizations

FETCH A CURE

Financial Support
If you are able, please make a donation to FETCH a Cure today. Pet cancer does not wait, and FETCH a Cure is continuing to help families facing a diagnosis during these unique circumstances. Your support means the world to them and the companions they serve.

GOOCHLAND PET LOVERS

Pet Food
Goochland County Animal Protection is seeing a sharp increase in the need for pet food for community residents that can’t currently afford it. Dog and cat food donations are being accepted at the temporary shelter property, 2748 Dogtown Road, Goochland, on Tuesday – Saturday, 9:00am-5:00pm and Sunday 9am – 11pm. Also, items can be shipped directly to the Shelter via Goochland County Animal Protection Wishlist.

Henrico Humane Society

Foster a Dog or Cat
Since you are spending more time at home, please consider fostering a dog or cat which can bring happiness and joy to your whole family.
Pet Food and Supplies
Pet food and supplies are greatly needed. Please order directly from their Amazon Wish List.
Financial Support
You can also help by making a donation to be used toward medical expenses. Henrico Humane Society greatly appreciates any support during this trying time.

RICHMOND ANIMAL CARE AND CONTROL

Adoptions
Their biggest need is for folks to adopt pets. They are handling adoptions via email and virtually even though the shelter is closed to the public. Follow their Facebook page for up-to-date adoption information: RACC Facebook Page.

RICHMOND ANIMAL LEAGUE

Canned Pet Food
Richmond Animal League really needs pet food, especially canned food for dogs and cats: Richmond Animal League Amazon Wishlist.
Financial Support
Financial support is always needed and greatly appreciated. Donate to Richmond Animal League.

RICHMOND SPCA

Pet Food and Supplies
The Richmond SPCA could really use supplies such as collars, pet food, toys and treats: Richmond SPCA Amazon Wishlist. Kitten season is approaching and supplies are needed now to be ready: Richmond SPCA Kitten Registry.
Financial Support
To help them save the lives of pets, they need financial support now more than ever. Donate to Richmond SPCA.
Adoptions
Adoption services are by appointment. Many people are spending more time at home and it is the perfect time to welcome a new pet. Simply visit richmondspca.org/dogs or richmondspca.org/cat then call 804-521-1307 to schedule an appointment.