Careers

Call Center Representatives ensure that positive relationships are developed and maintained with our furry guests and their owners! Every day, many times during the day we get the opportunity to help customers choose the best services for their pets, decide on fun playtime activities, how to “beautify” their pets, and schedule vacation stays. We realize that the customer face-to-face interaction is critical, but that anticipating a customer’s call and possible requests is equally important. Holiday Barn is a high-volume pet resort, with the opportunity to talk with many customers about their pets on a daily basis. Candidates for this position must be able to manage multiple telephone lines in a professional, caring manner. We represent Holiday Barn through telephone conversations, face-to-face, on tours, and even at pet-related events. Call Center Representatives are an intuitive part of our “pack” and work within our company’s values and brand experience.

Talents for this job at Holiday Barn:

• Strong communication skills
• Prior experience in a customer service oriented or call center environment is preferred
• A person who thrives on interacting with people and their pets
• Basic pet knowledge – we don’t expect you to be an expert, but some pet experience is beneficial.
• Flexibility – we are a resort business; candidates must be ready to work weekends and major holidays.
• Ability to use Microsoft applications

This position can be either full time or part time, depending on the applicant’s availability.  Our resorts are open 7:00 am – 7:00 pm weekdays and 7:00 am to 6:00 pm on Saturdays and 9:00 am – 6:00 pm Sundays; we need phone coverage for all these times.  Holidays are included except for Thanksgiving Day and Christmas day when our lobbies are closed to the public. Shifts are available; shift times will be determined based on applicant’s availability.

Holiday Barn offers:

• Competitive pay
• Full time and part time positions
• Training
• Access to company sponsored health benefits for full time employees

This workplace is typified as moderately physically demanding – lots of walking, dogs barking, lifting of pets up to 50lbs, handling active pets, working with cleaning chemicals, pet related allergens.

Holiday Barn Pet Resorts is a drug-free workplace. Holiday Barn is an equal opportunity employer.

To apply, fill out the online application. Please, no telephone calls or visits to our lobby for applications.

We are looking for part-time Customer Service Associates for our Glen Allen & Midlothian locations. Customer Service Associates ensure that positive relationships are developed and maintained with our furry guests and their owners! Customer Service Associates provide the critical face-to-face interaction with our clients and have the opportunity to help customers choose the best services for their pets, decide on fun playtime activities, how to “beautify” their pets, and schedule vacation stays.

Holiday Barn is a high volume pet resort, with the opportunity to talk with many customers about their pets on a daily basis. Candidates for this position must be able to take care of all arrival and departure procedures of our guests, meet and greet our customers in a friendly and professional manner, resolve customer issues and account discrepancies, have the ability to multi-task and handle with ease a high volume of phone calls in a fast-paced environment. Customer Service Associates are an intuitive part of our “pack” and work within our company’s values and brand experience.

BASIC REQUIREMENTS

• A person who thrives on interacting with people and their pets.
• Basic pet knowledge – we don’t expect you to be an expert, but some pet experience is beneficial.
• Flexibility – we are a resort business; candidates must be ready to work weekends and major holidays.
• Ability to use Microsoft applications.
• Strong communication skills.

Holiday Barn offers competitive compensation, access to company-sponsored health benefits, personal leave time, and the ability to grow within a company that insists on high values for our customers and employees. Holiday Barn Pet Resorts is a drug-free workplace. Holiday Barn is an equal opportunity employer.

To apply, fill out the online application. Please, no telephone calls or visits to our lobby for applications.

Customer Service Associates ensure that positive relationships are developed and maintained with our furry guests and their owners! Holiday Barn is a high volume pet resort, with the opportunity to work with many pets on a daily basis. Candidates for this position must be able to stand for long periods of time, walk frequently, and the ability to lift pets up to 30lbs. We represent Holiday Barn through telephone conversations, face-to-face, on tours, and even at pet-related events. Customer Experience Associates are an intuitive part of our “pack” and work within our company’s values and brand experience. Runners interact with customers and are one of the first friendly faces our guests see when they come into our lobby. Our Runners are an important part of our Customer Service Pack. Our front desk associates rely on our Runners to keep our lobbies squeaky clean and guide our guests to and from their lodging areas.

Talents for this job at Holiday Barn

• A person who thrives on interacting with people and their pets.
• Basic pet knowledge – we don’t expect you to be an expert, but some pet experience is beneficial.
• Flexibility – we are a resort business; candidates must be ready to work weekends and major holidays.
• Strong communication skills.

We have immediate openings for part-time runners at our Glen Allen location, 3800 Mountain Road, Glen Allen VA 23060.

To apply, fill out the online application. Please, no telephone calls or visits to our facilities for applications.

Holiday Barn Pet Resorts is a drug-free workplace. Holiday Barn is an equal opportunity employer.

Have fun with the dogs! This position requires supervising doggie play groups, interacting with the pooches and observing behaviors.

RESPONSIBILITIES

• Handling of dogs.
• Setting up of camp area.
• Daily cleaning.
• Ability to work outdoors in good and bad weather.

If you love “going to the dogs” this is the position for you! Morning shifts available with weekend and holiday work required. If you are a responsible, energetic and hard working pet lover, we will provide training.

If you are dependable, have a great attitude, and want to become part of our team, please fill out the online application. No phone calls, please.

Past employees interested in returning just email petjobswest@holidaybarn.com or petjobssouth@holidaybarn.com with your available dates. Holiday Barn Pet Resorts is a drug free workplace. Holiday Barn is an equal opportunity employer.

We are looking for a highly motivated leader and responsible dog lover to work with our Day Care Pack as the Day Care Manager at Camp Holiday Barn at both our Glen Allen and Midlothian locations in Richmond, Virginia.  The Day Care Manager works in both supervisory and hands on roles with the Day Care Coordinator and Day Care Associates at Camp Holiday Barn to ensure the health, safety and happiness of day care guests. The Day Care Manager is also a part of the Holiday Barn Leadership team, working with other managers to ensure that our facility is run safely and efficiently.

Day Care Manager requirements include:

• Supervisory experience – Minimum 2 years experience leading a team
• Minimum 2 years pet care experience in a professional pet care environment
• Education – Bachelors degree, vet technician degree or equivalent work experience is a professional pet care environment
• Strong communication skills
• Strong leadership skills
• Ability to work well within a team and lead a team
• Positive, can-do attitude
• Love of Dogs!
• Core understanding and knowledge of dog behavior
• Ability to work in a fast paced, physically demanding environment. The Manager must be able to lift pets up to 50 lbs. Holiday Barn Pet Resorts are active places to work. Our work environment is typified as a moderately physical work place. Our responsibilities include heavy lifting, handling energetic pets, repetitive arm motions, long periods of standing, body-bumping, loud noises, health conscientious cleaning, and LOTS of dog interactions!
• Flexibility. We are a resort, which means we are busiest on weekends and holidays. All pack members work during these busy times, including Thanksgiving and Christmas days.

Holiday Barn is a drug free workplace.

We are looking for a highly motivated, responsible dog lover to be a leader within our Day Care Pack at Camp Holiday Barn at our Glen Allen and Midlothian locations. The Day Care Coordinator ensures that operations at Camp Holiday Barn are successfully maintained and integrated into the service goals of all other departments at Holiday Barn, ensuring the health, safety and happiness of our day care guests. The Day Care Coordinator is a hands-on employee within Camp Holiday Barn and the entire resort. The coordinator works closely with the Day Care Manager, the Facility Manager, other department managers and pack members to provide premiere care and service to our guests while also integrating Holiday Barn’s values into all interactions with all pack members, customers and guests.

What is Dog Day Care like at Holiday Barn? Dog Day Care at Camp Holiday Barn is an action-packed day care program which entertains your dog all day. There are many benefits to our day care program. Your dog will come home tired and happy. Your dog will get quite a bit of exercise.

The Day Care Coordinator works in both supervisory and hands on roles with the Day Care Manager and Day Care Associates at Camp Holiday Barn to ensure the health, safety and happiness of day care guests.

We are looking for a highly motivated, responsible dog lover to work with our Day Care Pack at Camp Holiday Barn.

Day Care Coordinator requirements include:

• Supervisory experience – 1-2 years experience leading a team
• Pet care experience in a professional pet care environment
• Strong communication skills
• Strong leadership skills
• Ability to work well within a team and lead a team
• Positive, can-do attitude
• Love of Dogs!
• Basic understanding and knowledge of dog behavior
• Ability to work in a fast paced, physically demanding environment. The Coordinator must be able to lift pets up to 50 lbs. Holiday Barn Pet Resorts are active places to work. Our work environment is typified as a moderately physical work place. Our responsibilities include heavy lifting, handling energetic pets, repetitive arm motions, long periods of standing, body-bumping, loud noises, health conscientious cleaning, and LOTS of dog and cat interactions!
• Flexibility. We are a resort, which means we are busiest on weekends and holidays. Work during these busy times, including Thanksgiving and Christmas days is required for all pack members.

Holiday Barn will provide competitive compensation, access to company sponsored health benefits and personal leave time and the opportunity to grow within our company.

To apply for the Day Care Coordinator position, please complete the online application. No telephone calls of visits to our busy lobbies, please.

Holiday Barn is a drug free workplace.

The Groom Manager for Holiday Barn Pet Resort is responsible for customer service, quality control of services provided, maintaining and growing revenue, team coaching, and management of an independent facility.  The Groom Manager will work closely with the Facility Manager and Holiday Barn Management Pack to achieve the objectives and goals of the individual facility and the betterment of our company.  The Groom Manager should be a leader with enthusiasm and encouragement that helps our staff and customers achieve the levels of satisfaction they need.

Some Job Responsibilities:

Quality Control

• Ensure a safe and clean environment
• Evaluation of pets prior to groom service for needs and customer satisfaction
• Evaluation of all pets that have received bathing and grooming services.
• Ability to provide clear instruction to groom tech staff.

Customer Service

• Ability to sell our services to customers based upon the need of the pet.
• Ability to “meet and greet” customers in a professional and positive manner and process appointments from the first initial inquiry to finally checking them out after services rendered.
• Be able to resolve customer issues and complaints quickly, in a positive manner and ensure the resolution is a win for the customer, guest and our company.

“Pack” Management and Participation

• Create and encourage a spirit of collaboration, cooperation and enthusiasm within the grooming team around their work and within the entire company.
• Work accurately and reliably with a positive attitude.
• Ability to clearly communicate with the staff and management pack.

Requirements:

• 2 years experience in a grooming salon.
• 2 years prior management experience. We are looking for someone who has experience in managing a multiple employees. We need our groom manager to be able to be lead our grooming team and pitch in to groom dogs when necessary.
• Have Fun!  You’re in grooming because you like to make pets beautiful!
• We are a resort business, so weekends and holidays are part of our work schedule. All pack members work during these busy times, including Thanksgiving and Christmas days. Mondays are also required for grooming pack members.
• This is a physical job, heavy lifting, repetitive arm motions, long periods of standing and loud noises are found in this work environment.

Holiday Barn Pet Resorts is a drug-free workplace. Holiday Barn is an equal opportunity employer.

Do you love giving dogs and cats soothing baths or helping them feel better with shed treatments? Our grooming departments have given us the opportunity to “beautify” some of Richmond’s most fashionable pets for over 35 years! Our grooming departments bathe and de-matt, provide anti-shedding treatments, anal glad expressions, pedicures and teeth brushing, along with a variety of other “spa” services.

Requirements

• • • We will provide training, but graduation from a certified grooming school or other previous training is a plus!
    • Flexibility! We are a resort business, open 7 days a week. Candidates must be able to work a flexible workweek, including working major holidays, Mondays and weekends. Candidates must also be willing to help our pack members in other areas of the facility when needed.
    • Ability to work in a fast-paced, high volume environment.
    • Ability to bathe, dry, de-matt, and finish pets in a professional manner.
    • Ability to stand for long periods of time, with frequent walking and ability to lift larger dogs.
    • Dependability, enthusiasm, and someone seeking a company with strong values.

Holiday Barn offers competitive compensation, training, company provided and maintained supplies and equipment, and the opportunity to work at a company with strong values and professionalism for both our customers as well as our employees. Holiday Barn Pet Resorts is a drug-free workplace. Holiday Barn is an equal opportunity employer.

If you are dependable, have a great attitude, and want to become part of our team, please fill out the online application. No phone calls, please.

Do you love giving dogs and cats soothing baths or helping them feel better with shed treatments? Our grooming departments have given us the opportunity to “beautify” some of Richmond’s most fashionable pets for over 40 years! Our grooming departments bathe and de-matt, provide anti-shedding treatments, anal glad expressions, pedicures, and teeth brushing, along with a variety of other “spa” services.

What skills and expectations do we look for?

• • • We will provide training, but graduation from a certified grooming school or other previous training is a plus!
    • Flexibility! We are a resort business, open 7 days a week. Candidates must be able to work a flexible workweek, including working major holidays, Mondays and weekends. Candidates must also be willing to help our pack members in other areas of the facility when needed.
    • Ability to work in a fast-paced, high volume environment.
    • Ability to bathe, dry, de-matt, and finish pets in a professional manner.
    • Ability to stand for long periods of time, with frequent walking and ability to lift larger dogs.
    • Dependability, enthusiasm, and someone seeking a company with strong values.

Holiday Barn offers competitive compensation, training, company provided and maintained supplies and equipment, and the opportunity to work at a company with strong values and professionalism for both our customers as well as our employees.

This part-time, seasonal position is available at our Glen Allen location at 3800 Mountain Road.

To apply for this seasonal position, or any other position at Holiday Barn, you must complete our online application. Under the availability section, include any dates that you will not be available during the summer, such as planned vacations, and also include your availability during Labor Day weekend, Thanksgiving and Christmas. Applications without this information will not be forwarded.

No calls or visits to our busy lobbies, please.
Holiday Barn is a drug-free workplace. Holiday Barn is an equal opportunity employer.

Enjoy caring for our vacationing dogs and cats while their human families are on vacation. We are seeking energetic pet lovers that are comfortable working within a fast-paced team environment.

RESPONSIBILITIES

• Cleaning (always lots of cleaning), feeding, exercising, monitoring the health status of pets and pampering our guests with T.L.C.

We are on duty 7 days a week so a flexible schedule must include weekdays, weekends, and major holidays. Experience not required. If you are a responsible, energetic, and hard-working pet lover, we will provide training. Must be at least 16 years of age. Holiday Barn Pet Resorts is a drug-free workplace. Holiday Barn is an equal opportunity employer.

If you are dependable, have a great attitude, and want to become part of our team, please fill out the online application. No phone calls, please.

We are looking for a Pet Care Coordinator for our Glen Allen and Midlothian locations. The Pet Care Coordinator will work closely with the Pet Care Manager and Holiday Barn Management Pack to achieve the objectives and goals of the individual facility and the betterment of our company. The Pet Care Coordinator is to be a leader with enthusiasm and encouragement that helps our staff and customers achieve the levels of satisfaction they need.

A Pet Care Coordinator for Holiday Barn Pet Resorts is responsible for:

• Accountability for the welfare of our furry guests.
• Help hire, train and supervise staff to maximize our level of service to guests ensuring all Holiday Barn pet care SOP’s are properly executed.
• This is a hands-on position and you will be required to perform the same tasks as staff as needed.
• Ability to effectively communicate to facility manager potential pet care issues and opportunities.
• Assist Pet Care Manager and/or Facility Manager with developing and/or implementing ideas to improve resort operations.
• Coordinate staff needs among other teams as business trends require, such as grooming or camp.
• Provide support to other teams, such as grooming, customer care and activities or camp, as needed in absence of their supervisor.
• Provide clear and constructive feedback to staff regarding work performance and deliver realistic expectations and appraisal of work performance.
• Act as a “Pack” leader and communicate effectively with the staff.
• Handle customer issues and opportunities in professional manner.
• Ability to open and close facility.
• Have an understanding of all facility operations to keep facility running efficiently and safely for our guests and employees.

SOME OF OUR JOB REQUIREMENTS

• Two years supervisory experience, including experience supervising a large staff.
• Two years work experience as a vet assistant in the animal care field.
• Ability to work in a fast paced, physically demanding position.
• Availability to work all major holidays and work a rotating schedule that includes weekends.

Holiday Barn will provide: competitive compensation, access to company sponsored health benefits, personal leave time, and the ability to grow within a company that insists on high values for our customers and employees.

This workplace is typified as moderately physically demanding – lots of walking, dogs barking, lifting of pets up to 50lbs, handling active pets, working with cleaning chemicals, pet-related allergens. Holiday Barn Pet Resorts is a drug-free workplace. Holiday Barn is an equal opportunity employer.

To apply, fill out the online application. Please, no telephone calls or visits to our lobby for applications.

Do you love giving dogs and cats stylish new haircuts? We have a very established groom department (since 1972) that allows us the opportunity to “beautify” some of Richmond’s most fashionable pets. Our grooming department bathes, de-matts, provides anti-shedding treatments, anal glad expressions, pedicures, teethbrushing, along with a variety of other “spa” services.

Requirements

• • • At least 2 years experience professionally grooming pets.
    • Graduation from a certified grooming school is a plus!
    • We provide all equipment and supplies.
    • Flexibility. We are a resort business, open 7 days a week. Candidates must be available to work alternate weekends and major holidays.
    • Ability to work in a fast paced, high volume environment.
    • Ability to bathe, dry, de-matt, and finish pets in a professional manner.
    • Ability to stand for long periods of time, with frequent walking and ability to lift larger dogs.
    • Dependability, enthusiasm, and someone seeking a company with strong values.

Holiday Barn offers competitive compensation, personal leave time, access to company sponsored health benefits, company provided and maintained supplies and equipment, and the opportunity to work at a company with strong values and professionalism for both our customers as well as our employees. Holiday Barn Pet Resorts is a drug free workplace. Holiday Barn is an equal opportunity employer.

If you are dependable, have a great attitude, and want to become part of our team, please fill out the online application. No phone calls, please.

We are looking for part-time Customer Service Associates for our Glen Allen & Midlothian locations. Customer Service Associates ensure that positive relationships are developed and maintained with our furry guests and their owners! Customer Service Associates provide the critical face-to-face interaction with our clients and have the opportunity to help customers choose the best services for their pets, decide on fun playtime activities, how to “beautify” their pets, and schedule vacation stays.

Holiday Barn is a high volume pet resort, with the opportunity to talk with many customers about their pets on a daily basis. Candidates for this position must be able to take care of all arrival and departure procedures of our guests, meet and greet our customers in a friendly and professional manner, resolve customer issues and account discrepancies, have the ability to multi-task and handle with ease a high volume of phone calls in a fast-paced environment. Customer Service Associates are an intuitive part of our “pack” and work within our company’s values and brand experience.

BASIC REQUIREMENTS

• A person who thrives on interacting with people and their pets.
• Basic pet knowledge – we don’t expect you to be an expert, but some pet experience is beneficial.
• Flexibility – we are a resort business; candidates must be ready to work weekends and major holidays.
• Ability to use Microsoft applications.
• Strong communication skills.

Holiday Barn offers competitive compensation, access to company-sponsored health benefits, personal leave time, and the ability to grow within a company that insists on high values for our customers and employees. Holiday Barn Pet Resorts is a drug-free workplace. Holiday Barn is an equal opportunity employer.

To apply, fill out the online application. Please, no telephone calls or visits to our lobby for applications.

Customer Service Associates ensure that positive relationships are developed and maintained with our furry guests and their owners! Holiday Barn is a high volume pet resort, with the opportunity to work with many pets on a daily basis. Candidates for this position must be able to stand for long periods of time, walk frequently, and the ability to lift pets up to 30lbs. We represent Holiday Barn through telephone conversations, face-to-face, on tours, and even at pet-related events. Customer Experience Associates are an intuitive part of our “pack” and work within our company’s values and brand experience. Runners interact with customers and are one of the first friendly faces our guests see when they come into our lobby. Our Runners are an important part of our Customer Service Pack. Our front desk associates rely on our Runners to keep our lobbies squeaky clean and guide our guests to and from their lodging areas.

Talents for this job at Holiday Barn

• A person who thrives on interacting with people and their pets.
• Basic pet knowledge – we don’t expect you to be an expert, but some pet experience is beneficial.
• Flexibility – we are a resort business; candidates must be ready to work weekends and major holidays.
• Strong communication skills.

We have immediate openings for part-time runners at our Glen Allen location, 3800 Mountain Road, Glen Allen VA 23060.

To apply, fill out the online application. Please, no telephone calls or visits to our facilities for applications.

Holiday Barn Pet Resorts is a drug-free workplace. Holiday Barn is an equal opportunity employer.

Have fun with the dogs! This position requires supervising doggie play groups, interacting with the pooches and observing behaviors.

RESPONSIBILITIES

• Handling of dogs.
• Setting up of camp area.
• Daily cleaning.
• Ability to work outdoors in good and bad weather.

If you love “going to the dogs” this is the position for you! Morning shifts available with weekend and holiday work required. If you are a responsible, energetic and hard working pet lover, we will provide training.

If you are dependable, have a great attitude, and want to become part of our team, please fill out the online application. No phone calls, please.

Past employees interested in returning just email petjobswest@holidaybarn.com or petjobssouth@holidaybarn.com with your available dates. Holiday Barn Pet Resorts is a drug free workplace. Holiday Barn is an equal opportunity employer.

We are looking for a highly motivated leader and responsible dog lover to work with our Day Care Pack as the Day Care Manager at Camp Holiday Barn at both our Glen Allen and Midlothian locations in Richmond, Virginia.  The Day Care Manager works in both supervisory and hands on roles with the Day Care Coordinator and Day Care Associates at Camp Holiday Barn to ensure the health, safety and happiness of day care guests. The Day Care Manager is also a part of the Holiday Barn Leadership team, working with other managers to ensure that our facility is run safely and efficiently.

Day Care Manager requirements include:

• Supervisory experience – Minimum 2 years experience leading a team
• Minimum 2 years pet care experience in a professional pet care environment
• Education – Bachelors degree, vet technician degree or equivalent work experience is a professional pet care environment
• Strong communication skills
• Strong leadership skills
• Ability to work well within a team and lead a team
• Positive, can-do attitude
• Love of Dogs!
• Core understanding and knowledge of dog behavior
• Ability to work in a fast paced, physically demanding environment. The Manager must be able to lift pets up to 50 lbs. Holiday Barn Pet Resorts are active places to work. Our work environment is typified as a moderately physical work place. Our responsibilities include heavy lifting, handling energetic pets, repetitive arm motions, long periods of standing, body-bumping, loud noises, health conscientious cleaning, and LOTS of dog interactions!
• Flexibility. We are a resort, which means we are busiest on weekends and holidays. All pack members work during these busy times, including Thanksgiving and Christmas days.

Holiday Barn is a drug free workplace.

We are looking for a highly motivated, responsible dog lover to be a leader within our Day Care Pack at Camp Holiday Barn at our Glen Allen and Midlothian locations. The Day Care Coordinator ensures that operations at Camp Holiday Barn are successfully maintained and integrated into the service goals of all other departments at Holiday Barn, ensuring the health, safety and happiness of our day care guests. The Day Care Coordinator is a hands-on employee within Camp Holiday Barn and the entire resort. The coordinator works closely with the Day Care Manager, the Facility Manager, other department managers and pack members to provide premiere care and service to our guests while also integrating Holiday Barn’s values into all interactions with all pack members, customers and guests.

What is Dog Day Care like at Holiday Barn? Dog Day Care at Camp Holiday Barn is an action-packed day care program which entertains your dog all day. There are many benefits to our day care program. Your dog will come home tired and happy. Your dog will get quite a bit of exercise.

The Day Care Coordinator works in both supervisory and hands on roles with the Day Care Manager and Day Care Associates at Camp Holiday Barn to ensure the health, safety and happiness of day care guests.

We are looking for a highly motivated, responsible dog lover to work with our Day Care Pack at Camp Holiday Barn.

Day Care Coordinator requirements include:

• Supervisory experience – 1-2 years experience leading a team
• Pet care experience in a professional pet care environment
• Strong communication skills
• Strong leadership skills
• Ability to work well within a team and lead a team
• Positive, can-do attitude
• Love of Dogs!
• Basic understanding and knowledge of dog behavior
• Ability to work in a fast paced, physically demanding environment. The Coordinator must be able to lift pets up to 50 lbs. Holiday Barn Pet Resorts are active places to work. Our work environment is typified as a moderately physical work place. Our responsibilities include heavy lifting, handling energetic pets, repetitive arm motions, long periods of standing, body-bumping, loud noises, health conscientious cleaning, and LOTS of dog and cat interactions!
• Flexibility. We are a resort, which means we are busiest on weekends and holidays. Work during these busy times, including Thanksgiving and Christmas days is required for all pack members.

Holiday Barn will provide competitive compensation, access to company sponsored health benefits and personal leave time and the opportunity to grow within our company.

To apply for the Day Care Coordinator position, please complete the online application. No telephone calls of visits to our busy lobbies, please.

Holiday Barn is a drug free workplace.

The Groom Manager for Holiday Barn Pet Resort is responsible for customer service, quality control of services provided, maintaining and growing revenue, team coaching, and management of an independent facility.  The Groom Manager will work closely with the Facility Manager and Holiday Barn Management Pack to achieve the objectives and goals of the individual facility and the betterment of our company.  The Groom Manager should be a leader with enthusiasm and encouragement that helps our staff and customers achieve the levels of satisfaction they need.

Some Job Responsibilities:

Quality Control

• Ensure a safe and clean environment
• Evaluation of pets prior to groom service for needs and customer satisfaction
• Evaluation of all pets that have received bathing and grooming services.
• Ability to provide clear instruction to groom tech staff.

Customer Service

• Ability to sell our services to customers based upon the need of the pet.
• Ability to “meet and greet” customers in a professional and positive manner and process appointments from the first initial inquiry to finally checking them out after services rendered.
• Be able to resolve customer issues and complaints quickly, in a positive manner and ensure the resolution is a win for the customer, guest and our company.

“Pack” Management and Participation

• Create and encourage a spirit of collaboration, cooperation and enthusiasm within the grooming team around their work and within the entire company.
• Work accurately and reliably with a positive attitude.
• Ability to clearly communicate with the staff and management pack.

Requirements:

• 2 years experience in a grooming salon.
• 2 years prior management experience. We are looking for someone who has experience in managing a multiple employees. We need our groom manager to be able to be lead our grooming team and pitch in to groom dogs when necessary.
• Have Fun!  You’re in grooming because you like to make pets beautiful!
• We are a resort business, so weekends and holidays are part of our work schedule. All pack members work during these busy times, including Thanksgiving and Christmas days. Mondays are also required for grooming pack members.
• This is a physical job, heavy lifting, repetitive arm motions, long periods of standing and loud noises are found in this work environment.

Holiday Barn Pet Resorts is a drug-free workplace. Holiday Barn is an equal opportunity employer.

Do you love giving dogs and cats soothing baths or helping them feel better with shed treatments? Our grooming departments have given us the opportunity to “beautify” some of Richmond’s most fashionable pets for over 35 years! Our grooming departments bathe and de-matt, provide anti-shedding treatments, anal glad expressions, pedicures and teeth brushing, along with a variety of other “spa” services.

Requirements

• • • We will provide training, but graduation from a certified grooming school or other previous training is a plus!
    • Flexibility! We are a resort business, open 7 days a week. Candidates must be able to work a flexible workweek, including working major holidays, Mondays and weekends. Candidates must also be willing to help our pack members in other areas of the facility when needed.
    • Ability to work in a fast-paced, high volume environment.
    • Ability to bathe, dry, de-matt, and finish pets in a professional manner.
    • Ability to stand for long periods of time, with frequent walking and ability to lift larger dogs.
    • Dependability, enthusiasm, and someone seeking a company with strong values.

Holiday Barn offers competitive compensation, training, company provided and maintained supplies and equipment, and the opportunity to work at a company with strong values and professionalism for both our customers as well as our employees. Holiday Barn Pet Resorts is a drug-free workplace. Holiday Barn is an equal opportunity employer.

If you are dependable, have a great attitude, and want to become part of our team, please fill out the online application. No phone calls, please.

Do you love giving dogs and cats soothing baths or helping them feel better with shed treatments? Our grooming departments have given us the opportunity to “beautify” some of Richmond’s most fashionable pets for over 40 years! Our grooming departments bathe and de-matt, provide anti-shedding treatments, anal glad expressions, pedicures, and teeth brushing, along with a variety of other “spa” services.

What skills and expectations do we look for?

• • • We will provide training, but graduation from a certified grooming school or other previous training is a plus!
    • Flexibility! We are a resort business, open 7 days a week. Candidates must be able to work a flexible workweek, including working major holidays, Mondays and weekends. Candidates must also be willing to help our pack members in other areas of the facility when needed.
    • Ability to work in a fast-paced, high volume environment.
    • Ability to bathe, dry, de-matt, and finish pets in a professional manner.
    • Ability to stand for long periods of time, with frequent walking and ability to lift larger dogs.
    • Dependability, enthusiasm, and someone seeking a company with strong values.

Holiday Barn offers competitive compensation, training, company provided and maintained supplies and equipment, and the opportunity to work at a company with strong values and professionalism for both our customers as well as our employees.

This part-time, seasonal position is available at our Glen Allen location at 3800 Mountain Road.

To apply for this seasonal position, or any other position at Holiday Barn, you must complete our online application. Under the availability section, include any dates that you will not be available during the summer, such as planned vacations, and also include your availability during Labor Day weekend, Thanksgiving and Christmas. Applications without this information will not be forwarded.

No calls or visits to our busy lobbies, please.
Holiday Barn is a drug-free workplace. Holiday Barn is an equal opportunity employer.

Enjoy caring for our vacationing dogs and cats while their human families are on vacation. We are seeking energetic pet lovers that are comfortable working within a fast-paced team environment.

RESPONSIBILITIES

• Cleaning (always lots of cleaning), feeding, exercising, monitoring the health status of pets and pampering our guests with T.L.C.

We are on duty 7 days a week so a flexible schedule must include weekdays, weekends, and major holidays. Experience not required. If you are a responsible, energetic, and hard-working pet lover, we will provide training. Must be at least 16 years of age. Holiday Barn Pet Resorts is a drug-free workplace. Holiday Barn is an equal opportunity employer.

If you are dependable, have a great attitude, and want to become part of our team, please fill out the online application. No phone calls, please.

We are looking for a Pet Care Coordinator for our Glen Allen and Midlothian locations. The Pet Care Coordinator will work closely with the Pet Care Manager and Holiday Barn Management Pack to achieve the objectives and goals of the individual facility and the betterment of our company. The Pet Care Coordinator is to be a leader with enthusiasm and encouragement that helps our staff and customers achieve the levels of satisfaction they need.

A Pet Care Coordinator for Holiday Barn Pet Resorts is responsible for:

• Accountability for the welfare of our furry guests.
• Help hire, train and supervise staff to maximize our level of service to guests ensuring all Holiday Barn pet care SOP’s are properly executed.
• This is a hands-on position and you will be required to perform the same tasks as staff as needed.
• Ability to effectively communicate to facility manager potential pet care issues and opportunities.
• Assist Pet Care Manager and/or Facility Manager with developing and/or implementing ideas to improve resort operations.
• Coordinate staff needs among other teams as business trends require, such as grooming or camp.
• Provide support to other teams, such as grooming, customer care and activities or camp, as needed in absence of their supervisor.
• Provide clear and constructive feedback to staff regarding work performance and deliver realistic expectations and appraisal of work performance.
• Act as a “Pack” leader and communicate effectively with the staff.
• Handle customer issues and opportunities in professional manner.
• Ability to open and close facility.
• Have an understanding of all facility operations to keep facility running efficiently and safely for our guests and employees.

SOME OF OUR JOB REQUIREMENTS

• Two years supervisory experience, including experience supervising a large staff.
• Two years work experience as a vet assistant in the animal care field.
• Ability to work in a fast paced, physically demanding position.
• Availability to work all major holidays and work a rotating schedule that includes weekends.

Holiday Barn will provide: competitive compensation, access to company sponsored health benefits, personal leave time, and the ability to grow within a company that insists on high values for our customers and employees.

This workplace is typified as moderately physically demanding – lots of walking, dogs barking, lifting of pets up to 50lbs, handling active pets, working with cleaning chemicals, pet-related allergens. Holiday Barn Pet Resorts is a drug-free workplace. Holiday Barn is an equal opportunity employer.

To apply, fill out the online application. Please, no telephone calls or visits to our lobby for applications.

Call Center Representatives ensure that positive relationships are developed and maintained with our furry guests and their owners! Every day, many times during the day we get the opportunity to help customers choose the best services for their pets, decide on fun playtime activities, how to “beautify” their pets, and schedule vacation stays. We realize that the customer face-to-face interaction is critical, but that anticipating a customer’s call and possible requests is equally important. Holiday Barn is a high-volume pet resort, with the opportunity to talk with many customers about their pets on a daily basis. Candidates for this position must be able to manage multiple telephone lines in a professional, caring manner. We represent Holiday Barn through telephone conversations, face-to-face, on tours, and even at pet-related events. Call Center Representatives are an intuitive part of our “pack” and work within our company’s values and brand experience.

Talents for this job at Holiday Barn:

• Strong communication skills
• Prior experience in a customer service oriented or call center environment is preferred
• A person who thrives on interacting with people and their pets
• Basic pet knowledge – we don’t expect you to be an expert, but some pet experience is beneficial.
• Flexibility – we are a resort business; candidates must be ready to work weekends and major holidays.
• Ability to use Microsoft applications

This position can be either full time or part time, depending on the applicant’s availability.  Our resorts are open 7:00 am – 7:00 pm weekdays and 7:00 am to 6:00 pm on Saturdays and 9:00 am – 6:00 pm Sundays; we need phone coverage for all these times.  Holidays are included except for Thanksgiving Day and Christmas day when our lobbies are closed to the public. Shifts are available; shift times will be determined based on applicant’s availability.

Holiday Barn offers:

• Competitive pay
• Full time and part time positions
• Training
• Access to company sponsored health benefits for full time employees

This workplace is typified as moderately physically demanding – lots of walking, dogs barking, lifting of pets up to 50lbs, handling active pets, working with cleaning chemicals, pet related allergens.

Holiday Barn Pet Resorts is a drug-free workplace. Holiday Barn is an equal opportunity employer.

To apply, fill out the online application. Please, no telephone calls or visits to our lobby for applications.

We are looking for part-time Customer Service Associates for our Glen Allen & Midlothian locations. Customer Service Associates ensure that positive relationships are developed and maintained with our furry guests and their owners! Customer Service Associates provide the critical face-to-face interaction with our clients and have the opportunity to help customers choose the best services for their pets, decide on fun playtime activities, how to “beautify” their pets, and schedule vacation stays.

Holiday Barn is a high volume pet resort, with the opportunity to talk with many customers about their pets on a daily basis. Candidates for this position must be able to take care of all arrival and departure procedures of our guests, meet and greet our customers in a friendly and professional manner, resolve customer issues and account discrepancies, have the ability to multi-task and handle with ease a high volume of phone calls in a fast-paced environment. Customer Service Associates are an intuitive part of our “pack” and work within our company’s values and brand experience.

BASIC REQUIREMENTS

• A person who thrives on interacting with people and their pets.
• Basic pet knowledge – we don’t expect you to be an expert, but some pet experience is beneficial.
• Flexibility – we are a resort business; candidates must be ready to work weekends and major holidays.
• Ability to use Microsoft applications.
• Strong communication skills.

Holiday Barn offers competitive compensation, access to company-sponsored health benefits, personal leave time, and the ability to grow within a company that insists on high values for our customers and employees. Holiday Barn Pet Resorts is a drug-free workplace. Holiday Barn is an equal opportunity employer.

To apply, fill out the online application. Please, no telephone calls or visits to our lobby for applications.

Have fun with the dogs! This position requires supervising doggie play groups, interacting with the pooches and observing behaviors.

RESPONSIBILITIES

• Handling of dogs.
• Setting up of camp area.
• Daily cleaning.
• Ability to work outdoors in good and bad weather.

If you love “going to the dogs” this is the position for you! Morning shifts available with weekend and holiday work required. If you are a responsible, energetic and hard working pet lover, we will provide training.

If you are dependable, have a great attitude, and want to become part of our team, please fill out the online application. No phone calls, please.

Past employees interested in returning just email petjobswest@holidaybarn.com or petjobssouth@holidaybarn.com with your available dates. Holiday Barn Pet Resorts is a drug free workplace. Holiday Barn is an equal opportunity employer.

We are looking for a highly motivated leader and responsible dog lover to work with our Day Care Pack as the Day Care Manager at Camp Holiday Barn at both our Glen Allen and Midlothian locations in Richmond, Virginia.  The Day Care Manager works in both supervisory and hands on roles with the Day Care Coordinator and Day Care Associates at Camp Holiday Barn to ensure the health, safety and happiness of day care guests. The Day Care Manager is also a part of the Holiday Barn Leadership team, working with other managers to ensure that our facility is run safely and efficiently.

Day Care Manager requirements include:

• Supervisory experience – Minimum 2 years experience leading a team
• Minimum 2 years pet care experience in a professional pet care environment
• Education – Bachelors degree, vet technician degree or equivalent work experience is a professional pet care environment
• Strong communication skills
• Strong leadership skills
• Ability to work well within a team and lead a team
• Positive, can-do attitude
• Love of Dogs!
• Core understanding and knowledge of dog behavior
• Ability to work in a fast paced, physically demanding environment. The Manager must be able to lift pets up to 50 lbs. Holiday Barn Pet Resorts are active places to work. Our work environment is typified as a moderately physical work place. Our responsibilities include heavy lifting, handling energetic pets, repetitive arm motions, long periods of standing, body-bumping, loud noises, health conscientious cleaning, and LOTS of dog interactions!
• Flexibility. We are a resort, which means we are busiest on weekends and holidays. All pack members work during these busy times, including Thanksgiving and Christmas days.

Holiday Barn is a drug free workplace.

We are looking for a highly motivated, responsible dog lover to be a leader within our Day Care Pack at Camp Holiday Barn at our Glen Allen and Midlothian locations. The Day Care Coordinator ensures that operations at Camp Holiday Barn are successfully maintained and integrated into the service goals of all other departments at Holiday Barn, ensuring the health, safety and happiness of our day care guests. The Day Care Coordinator is a hands-on employee within Camp Holiday Barn and the entire resort. The coordinator works closely with the Day Care Manager, the Facility Manager, other department managers and pack members to provide premiere care and service to our guests while also integrating Holiday Barn’s values into all interactions with all pack members, customers and guests.

What is Dog Day Care like at Holiday Barn? Dog Day Care at Camp Holiday Barn is an action-packed day care program which entertains your dog all day. There are many benefits to our day care program. Your dog will come home tired and happy. Your dog will get quite a bit of exercise.

The Day Care Coordinator works in both supervisory and hands on roles with the Day Care Manager and Day Care Associates at Camp Holiday Barn to ensure the health, safety and happiness of day care guests.

We are looking for a highly motivated, responsible dog lover to work with our Day Care Pack at Camp Holiday Barn.

Day Care Coordinator requirements include:

• Supervisory experience – 1-2 years experience leading a team
• Pet care experience in a professional pet care environment
• Strong communication skills
• Strong leadership skills
• Ability to work well within a team and lead a team
• Positive, can-do attitude
• Love of Dogs!
• Basic understanding and knowledge of dog behavior
• Ability to work in a fast paced, physically demanding environment. The Coordinator must be able to lift pets up to 50 lbs. Holiday Barn Pet Resorts are active places to work. Our work environment is typified as a moderately physical work place. Our responsibilities include heavy lifting, handling energetic pets, repetitive arm motions, long periods of standing, body-bumping, loud noises, health conscientious cleaning, and LOTS of dog and cat interactions!
• Flexibility. We are a resort, which means we are busiest on weekends and holidays. Work during these busy times, including Thanksgiving and Christmas days is required for all pack members.

Holiday Barn will provide competitive compensation, access to company sponsored health benefits and personal leave time and the opportunity to grow within our company.

To apply for the Day Care Coordinator position, please complete the online application. No telephone calls of visits to our busy lobbies, please.

Holiday Barn is a drug free workplace.

Do you love giving dogs and cats soothing baths or helping them feel better with shed treatments? Our grooming departments have given us the opportunity to “beautify” some of Richmond’s most fashionable pets for over 35 years! Our grooming departments bathe and de-matt, provide anti-shedding treatments, anal glad expressions, pedicures and teeth brushing, along with a variety of other “spa” services.

Requirements

• • • We will provide training, but graduation from a certified grooming school or other previous training is a plus!
    • Flexibility! We are a resort business, open 7 days a week. Candidates must be able to work a flexible workweek, including working major holidays, Mondays and weekends. Candidates must also be willing to help our pack members in other areas of the facility when needed.
    • Ability to work in a fast-paced, high volume environment.
    • Ability to bathe, dry, de-matt, and finish pets in a professional manner.
    • Ability to stand for long periods of time, with frequent walking and ability to lift larger dogs.
    • Dependability, enthusiasm, and someone seeking a company with strong values.

Holiday Barn offers competitive compensation, training, company provided and maintained supplies and equipment, and the opportunity to work at a company with strong values and professionalism for both our customers as well as our employees. Holiday Barn Pet Resorts is a drug-free workplace. Holiday Barn is an equal opportunity employer.

If you are dependable, have a great attitude, and want to become part of our team, please fill out the online application. No phone calls, please.

Enjoy caring for our vacationing dogs and cats while their human families are on vacation. We are seeking energetic pet lovers that are comfortable working within a fast-paced team environment.

RESPONSIBILITIES

• Cleaning (always lots of cleaning), feeding, exercising, monitoring the health status of pets and pampering our guests with T.L.C.

We are on duty 7 days a week so a flexible schedule must include weekdays, weekends, and major holidays. Experience not required. If you are a responsible, energetic, and hard-working pet lover, we will provide training. Must be at least 16 years of age. Holiday Barn Pet Resorts is a drug-free workplace. Holiday Barn is an equal opportunity employer.

If you are dependable, have a great attitude, and want to become part of our team, please fill out the online application. No phone calls, please.

We are looking for a Pet Care Coordinator for our Glen Allen and Midlothian locations. The Pet Care Coordinator will work closely with the Pet Care Manager and Holiday Barn Management Pack to achieve the objectives and goals of the individual facility and the betterment of our company. The Pet Care Coordinator is to be a leader with enthusiasm and encouragement that helps our staff and customers achieve the levels of satisfaction they need.

A Pet Care Coordinator for Holiday Barn Pet Resorts is responsible for:

• Accountability for the welfare of our furry guests.
• Help hire, train and supervise staff to maximize our level of service to guests ensuring all Holiday Barn pet care SOP’s are properly executed.
• This is a hands-on position and you will be required to perform the same tasks as staff as needed.
• Ability to effectively communicate to facility manager potential pet care issues and opportunities.
• Assist Pet Care Manager and/or Facility Manager with developing and/or implementing ideas to improve resort operations.
• Coordinate staff needs among other teams as business trends require, such as grooming or camp.
• Provide support to other teams, such as grooming, customer care and activities or camp, as needed in absence of their supervisor.
• Provide clear and constructive feedback to staff regarding work performance and deliver realistic expectations and appraisal of work performance.
• Act as a “Pack” leader and communicate effectively with the staff.
• Handle customer issues and opportunities in professional manner.
• Ability to open and close facility.
• Have an understanding of all facility operations to keep facility running efficiently and safely for our guests and employees.

SOME OF OUR JOB REQUIREMENTS

• Two years supervisory experience, including experience supervising a large staff.
• Two years work experience as a vet assistant in the animal care field.
• Ability to work in a fast paced, physically demanding position.
• Availability to work all major holidays and work a rotating schedule that includes weekends.

Holiday Barn will provide: competitive compensation, access to company sponsored health benefits, personal leave time, and the ability to grow within a company that insists on high values for our customers and employees.

This workplace is typified as moderately physically demanding – lots of walking, dogs barking, lifting of pets up to 50lbs, handling active pets, working with cleaning chemicals, pet-related allergens. Holiday Barn Pet Resorts is a drug-free workplace. Holiday Barn is an equal opportunity employer.

To apply, fill out the online application. Please, no telephone calls or visits to our lobby for applications.

Do you love giving dogs and cats stylish new haircuts? We have a very established groom department (since 1972) that allows us the opportunity to “beautify” some of Richmond’s most fashionable pets. Our grooming department bathes, de-matts, provides anti-shedding treatments, anal glad expressions, pedicures, teethbrushing, along with a variety of other “spa” services.

Requirements

• • • At least 2 years experience professionally grooming pets.
    • Graduation from a certified grooming school is a plus!
    • We provide all equipment and supplies.
    • Flexibility. We are a resort business, open 7 days a week. Candidates must be available to work alternate weekends and major holidays.
    • Ability to work in a fast paced, high volume environment.
    • Ability to bathe, dry, de-matt, and finish pets in a professional manner.
    • Ability to stand for long periods of time, with frequent walking and ability to lift larger dogs.
    • Dependability, enthusiasm, and someone seeking a company with strong values.

Holiday Barn offers competitive compensation, personal leave time, access to company sponsored health benefits, company provided and maintained supplies and equipment, and the opportunity to work at a company with strong values and professionalism for both our customers as well as our employees. Holiday Barn Pet Resorts is a drug free workplace. Holiday Barn is an equal opportunity employer.

If you are dependable, have a great attitude, and want to become part of our team, please fill out the online application. No phone calls, please.