Careers

Call Center Representatives ensure that positive relationships are developed and maintained with our furry guests and their owners! Every day, many times during the day we get the opportunity to help customers choose the best services for their pets, decide on fun playtime activities, how to “beautify” their pets, and schedule vacation stays. We realize that the customer face-to-face interaction is critical, but that anticipating a customer’s call and possible requests is equally important. Holiday Barn is a high-volume pet resort, with the opportunity to talk with many customers about their pets on a daily basis. Candidates for this position must be able to manage multiple telephone lines in a professional, caring manner. We represent Holiday Barn through telephone conversations, face-to-face, on tours, and even at pet-related events. Call Center Representatives are an intuitive part of our “pack” and work within our company’s values and brand experience.

Talents for this job at Holiday Barn:

• Strong communication skills
• Prior experience in a customer service oriented or call center environment is preferred
• A person who thrives on interacting with people and their pets
• Basic pet knowledge – we don’t expect you to be an expert, but some pet experience is beneficial.
• Flexibility – we are a resort business; candidates must be ready to work weekends and major holidays.
• Ability to use Microsoft applications

This position can be either full time or part time, depending on the applicant’s availability.  Our resorts are open 7:00 am – 7:00 pm weekdays and 7:00 am to 6:00 pm on Saturdays and 9:00 am – 6:00 pm Sundays; we need phone coverage for all these times.  Holidays are included except for Thanksgiving Day and Christmas day when our lobbies are closed to the public. Shifts are available; shift times will be determined based on applicant’s availability.

This workplace is typified as moderately physically demanding – lots of walking, dogs barking, lifting of pets up to 50lbs, handling active pets, working with cleaning chemicals, pet related allergens.

Full time employees may be eligible for access to company sponsored medical, dental and vision insurance, company paid life and long term disability insurance and paid time off.

Holiday Barn is a drug free workplace.
Holiday Barn is an equal opportunity employer.

To apply, click the button below to fill out our online application.  No telephone calls or visits to our lobby for applications, please.

We are looking for part-time Customer Service Associates for our Glen Allen & Midlothian locations. Customer Service Associates ensure that positive relationships are developed and maintained with our furry guests and their owners! Customer Service Associates provide the critical face-to-face interaction with our clients and have the opportunity to help customers choose the best services for their pets, decide on fun playtime activities, how to “beautify” their pets, and schedule vacation stays.

Holiday Barn is a high volume pet resort, with the opportunity to talk with many customers about their pets on a daily basis. Candidates for this position must be able to take care of all arrival and departure procedures of our guests, meet and greet our customers in a friendly and professional manner, resolve customer issues and account discrepancies, have the ability to multi-task and handle with ease a high volume of phone calls in a fast-paced environment. Customer Service Associates are an intuitive part of our “pack” and work within our company’s values and brand experience.

BASIC REQUIREMENTS

• A person who thrives on interacting with people and their pets.
• Basic pet knowledge – we don’t expect you to be an expert, but some pet experience is beneficial.
• Flexibility – we are a resort business; candidates must be ready to work weekends and major holidays.
• Ability to use Microsoft applications.
• Strong communication skills.

Full time employees may be eligible for access to company sponsored medical, dental and vision insurance, company paid life and long term disability insurance and paid time off.

Holiday Barn is a drug free workplace.
Holiday Barn is an equal opportunity employer.

To apply, click the button below to fill out our online application.  No telephone calls or visits to our lobby for applications, please.

Customer Service Associates ensure that positive relationships are developed and maintained with our furry guests and their owners! Holiday Barn is a high volume pet resort, with the opportunity to work with many pets on a daily basis. Candidates for this position must be able to stand for long periods of time, walk frequently, and the ability to lift pets up to 30lbs. We represent Holiday Barn through telephone conversations, face-to-face, on tours, and even at pet-related events. Customer Experience Associates are an intuitive part of our “pack” and work within our company’s values and brand experience. Runners interact with customers and are one of the first friendly faces our guests see when they come into our lobby. Our Runners are an important part of our Customer Service Pack. Our front desk associates rely on our Runners to keep our lobbies squeaky clean and guide our guests to and from their lodging areas.

Talents for this job at Holiday Barn

• A person who thrives on interacting with people and their pets.
• Basic pet knowledge – we don’t expect you to be an expert, but some pet experience is beneficial.
• Flexibility – we are a resort business; candidates must be ready to work weekends and major holidays.
• Strong communication skills.

Holiday Barn is a drug free workplace.
Holiday Barn is an equal opportunity employer.

To apply, click the button below to fill out our online application.  No telephone calls or visits to our lobby for applications, please.

Have fun with the dogs! This position requires supervising doggie play groups, interacting with the pooches and observing behaviors.

RESPONSIBILITIES

• Handling of dogs.
• Setting up of camp area.
• Daily cleaning.
• Ability to work outdoors in good and bad weather.

If you love “going to the dogs” this is the position for you! Morning shifts available with weekend and holiday work required. If you are a responsible, energetic and hard working pet lover, we will provide training.

Full time employees may be eligible for access to company sponsored medical, dental and vision insurance, company paid life and long term disability insurance and paid time off.

Holiday Barn is a drug free workplace.
Holiday Barn is an equal opportunity employer.

To apply, click the button below to fill out our online application.  No telephone calls or visits to our lobby for applications, please.

Past employees interested in returning just email petjobswest@holidaybarn.com or petjobssouth@holidaybarn.com with your available dates.

Do you love giving dogs and cats soothing baths or helping them feel better with shed treatments? Our grooming departments have given us the opportunity to “beautify” some of Richmond’s most fashionable pets for over 35 years! Our grooming departments bathe and de-matt, provide anti-shedding treatments, anal glad expressions, pedicures and teeth brushing, along with a variety of other “spa” services.

Requirements

• • • We will provide training, but graduation from a certified grooming school or other previous training is a plus!
    • Flexibility! We are a resort business, open 7 days a week. Candidates must be able to work a flexible workweek, including working major holidays, Mondays and weekends. Candidates must also be willing to help our pack members in other areas of the facility when needed.
    • Ability to work in a fast-paced, high volume environment.
    • Ability to bathe, dry, de-matt, and finish pets in a professional manner.
    • Ability to stand for long periods of time, with frequent walking and ability to lift larger dogs.
    • Dependability, enthusiasm, and someone seeking a company with strong values.

Holiday Barn offers competitive compensation, training, company provided and maintained supplies and equipment, and the opportunity to work at a company with strong values and professionalism for both our customers as well as our employees.

Holiday Barn is a drug free workplace.
Holiday Barn is an equal opportunity employer.

To apply, click the button below to fill out our online application.  No telephone calls or visits to our lobby for applications, please.

Enjoy caring for our vacationing dogs and cats while their human families are on vacation. We are seeking energetic pet lovers that are comfortable working within a fast-paced team environment.

RESPONSIBILITIES

Pet Care Associate responsibilities include cleaning (always lots of cleaning), feeding, exercising, monitoring the health status of pets and pampering our guests with T.L.C.

We are on duty 7 days a week so a flexible schedule must include weekdays, weekends, and major holidays. Experience not required.

Full time employees may be eligible for access to company sponsored medical, dental and vision insurance, company paid life and long term disability insurance and paid time off.

Holiday Barn is a drug free workplace.
Holiday Barn is an equal opportunity employer.

To apply, click the button below to fill out our online application.  No telephone calls or visits to our lobby for applications, please.